Terms & Conditions

General Terms and Conditions:

WIQO® US, Inc. is the USA Subsidiary of GPQ, srl. We provide national exclusive wholesale distribution of GPQ srl. products under the name WIQO® and PRX Derm Perfexion.

Please read the following terms carefully, as they contain important information.  By using http://wiqo.us (“Website” or "Site"), or by purchasing goods or services from WIQO® US, Inc. you agree to be bound by these terms.

Acceptance of Terms of Use and Amendments
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the www.wiqo.us website (the "Service") operated by WIQO® US, Inc. ("us", "we", or "our").Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Orders: Orders are placed on our website: wiqo.us

Customer Support
Call: 877.920.2281  |  Text: 617.568.3776  |  Email: support@wiqo.us  |  Support Representative Hours: Monday through Friday 9 am-6 pm EST

Use of Products and/or Services

All products are sold at wholesale professional pricing and are for licensed and trained professionals only. Your professional license number must be provided for purchase.

We reserve the right to refuse sales and service to anyone for any reason at any time.

State licensing requirements for the use of our goods and services vary from state to state, so it is incumbent upon you to research the requirements from your state and comply with any laws and requirements for any merchandise and services.The merchandise on our website is not intended, nor should it be used at any time, for use outside of the directions for use. You agree to use all merchandise in a safe manner and to take all necessary measures of precaution. You agree that you will not perform any services on any person without first having such person sign and date a client consent form whereby the client is made aware of any risks of the service or merchandise used on them.

Statements on our Website have not been evaluated by the FDA.

State Tax

All Massachusetts orders picked up at our facility or shipped to a Massachusetts address are subject to Massachusetts tax. A current ST-4 Form must be on file for resale tax exemption. Goods and/or services purchased from our site without a current ST-4 tax exemption form on file may be subject to us charging state tax, and not eligible for refund from us. Please consult with your tax advisor or CPA for any tax questions or guidance.

 

Pricing
Prices for our products and services are subject to change. We reserve the right at any time to modify or discontinue any products and/or services without notice.

Ordering and Shipping Policies

Orders are typically shipped out of our distribution center in Billerica, Massachusetts within 2 to 3 business days (provided the order information, shipping and payment are complete). Orders submitted without complete account, shipping, or payment information may be delayed. Upon placing an order, you will receive an Order Confirmation sent to the email address you have provided. Based on the status of your order you will receive a shipping notification including tracking information and an invoice. Any backordered items will be noted on the invoice. Upon delivery of your order, a Packing List will be included inside the shipment for your records.

 

After your order has been placed and received by our website, there cannot be any order additions or changes. If you would like to add additional items, you must place another separate order.


Shipments cannot be sent to a PO Box (only a physical street address). 

 

Orders are not shipped or delivered on weekends or holidays. Please allow additional days in transit for delivery via Ground Shipping (FedEx or USPS). In the Continental US, delivery time by the carrier typically ranges from one to five business days for ground shipping, depending on where you are located in the country. If there will be a significant delay in shipment of your order, or there is a backorder for one or more of the items on your order we will contact you via email (within your order confirmation from our website), telephone and/or your local sales rep. The customer is responsible for ensuring that a correct email address and phone number is provided for notifications and order updates.

Orders marked “delivered” by the shipping carrier will not be replaced if lost or stolen.

Shipping Rates and Carrier Method
WIQO® US, Inc. primarily uses FedEx and USPS to deliver your packages. The carrier method is determined by the weight and dimensions of the packages and the destination address.

Shipping costs are determined by the carrier based on the destination as well as the size and weight of the package. Shipping charges will be added on to your order at the time your order is placed and will be reflected on the invoice that is emailed to you upon shipment. Express/expedited shipping is available at checkout for an additional cost.

 

WIQO US®, Inc. ships only within the US and does not ship internationally.

 

Refund Policy
No refunds or exchanges are allowed. All sales are final. Any returns that need to be made must be pre-approved by WIQO US, Inc. management. Approval or denial for returns are up to the sole discretion of WIQO US, Inc..

 

Shipping charges are non-refundable. The customer bears the cost of shipping back any merchandise when/if it is approved for return. All products and equipment sold by WIQO US®, Inc.are subject to the manufacturer’s warranty.


Prior to any return, a Return Authorization must be obtained by contacting support@wiqo.us. Returns will be based on the condition of the item and/or the condition of the complete details provided with the return. Returns without prior Return Authorization will not be honored.


If approved, mail your return using a trackable shipping method to the address provided by our customer service representative. Include the packing slip or other proof of purchase. Refunds will be issued as a credit to your account, or to the same credit card that was used to make the original purchase and will usually be issued within 30 business days of receiving and processing your return. Restocking fees may apply.

 

Missing Items / Damaged Shipments
Please thoroughly inspect all shipments immediately upon arrival. Frequently shipments will contain mixed items shipped together to consolidate packaging and minimize your shipping costs. In the event an item is missing from your shipment, you must notify us in writing at support@wiqo.us within 48 hours of delivery. In the event it is determined that an item was not included in your shipment, a replacement will be shipped to you. Refunds for missing items will not be issued.

 

In the case of items damaged in shipment, be sure to keep all boxes and packing materials until items have been fully inspected. Notify WIQO US, Inc. within 48 hours of delivery at support@wiqo.us providing your Sales Order # and images of your damaged shipment. Our customer service department will notify you of the resolution.

  

Your Responsibilities and Registration Obligations
In order to use this website or certain parts of it, you will be required to register for a user account. In this case, you agree to provide truthful information when requested, and if a minimum age is required for eligibility for a user account, you agree that you are at least the required age. By registering for a user account, you explicitly agree to this site’s Terms and Conditions including any amendments made by the site editor that are published herein.

 

 

Registration and Password
You are responsible for maintaining the confidentiality of your password, and you will be responsible for all usage of your user account and/or username, whether authorized or not authorized by you. You agree to immediately notify WIQO US, Inc of any unauthorized use of your user account, username or password.

 

Your Conduct
You agree that all information or data of any kind, whether text, software, code, music or sound, photographs or graphics, video or other materials (“content”), made available publicly or privately, will be under the sole responsibility of the person providing the said content, or of the person whose user account is used. You agree that this website may be considered objectionable or offensive. WIQO US, Inc. will not be responsible to you in any way for content displayed on this website, nor for any error or omission. By using this website or any service provided, you explicitly agree that: (a) you will not provide any content or conduct yourself in any way that may be construed as: unlawful; illegal; threatening; harmful; abusive; harassing; stalking; tortuous; defamatory; libelous; vulgar; obscene; offensive; objectionable; pornographic; designed to interfere with or disrupt the operation of this website or any service provided; infected with a virus or other destructive or deleterious programming routine; giving rise to civil or criminal liability; or in violation of an applicable local, national or international law; (b) you will not impersonate or misrepresent your association with any person or entity; you will not forge or otherwise seek to conceal or misrepresent the origin of any content provided by you; (c) you will not collect or harvest any information about other users; (d) you will not provide, and you will not use this website to provide, any content or service in any commercial manner, or in any manner that would involve junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorized advertising or commerce; you will not use this website to promote or operate any service or content without the prior written consent of WIQO US, Inc.; (e) you will not provide any content that may give rise to WIQO US, Inc.(or its parent or subsidiaries) being held civilly or criminally liable, or that may be considered a violation of any local, national or international law, including, but not limited to, laws relating to copyrights, trademarks, patents, or trade secrets.

 

Availability of Products:

Prices and availability of products and/or services on our Website are subject to change without notice and are not guaranteed.  In the event we make an error regarding a product, service or pricing, we reserve the right to retract any offer and correct any inaccuracies.  This applies even if an order has been placed and paid for.  We have the right to reject any order at any time without reason.  In the event we retract or reject any order, we will promptly advise you. 

 Your Training Obligations:

As a WIQO product user and PRX Derm Perfexion service provider you are required to obtain a training Certificate by attending Training classes provides by WIQO US, Inc.

Policies Surrounding Trainings

  • An active license aesthetics or medical license. For medical courses, an active license to practice medicine (physician, nurse practitioner, nurse or physician assistant).
  • Attendees from all states are welcome.
  • Students or practice managers may be eligible to attend course through an audit seat. Inquire for details.
  • Unless otherwise indicated, course is provided for educational training purposes and does not provide CME’s for credit.

 

Submission of Content on this Website (Product Reviews and/or Testimonials)
By providing any content to this website: (a) you agree to grant WIQO US, Inc.a worldwide, royalty-free, perpetual, non-exclusive right and license (including any moral rights or other necessary rights) to use, display, reproduce, modify, adapt, publish, distribute, perform, promote, archive, translate, and to create derivative works and compilations, in whole or in part. Such license will apply with respect to any form, media, and technology already known at the time of provision or developed subsequently; (b) you warrant and represent that you have all legal, moral, and other rights that may be necessary to grant WIQO US, Inc.the license specified in this paragraph; (c) you acknowledge and agree that WIQO US, Inc.will have the right (but not obligation), at their entire discretion, to refuse to publish, or to remove, or to block access to any content you provide, at any time and for any reason, with or without notice.

 

If you participate in any form submissions, surveys, evaluations, or provide feedback via post or comment, or submit a review on or through our Website, such feedback is deemed to be non-confidential, and you agree to grant us permission, irrevocably and free of charge, to use your feedback in any way we want on any site or media worldwide.  We reserve the right to post, not post, modify, or remove any user content for any reason or no reason at all.

 

When providing content, you recognize that you are participating in a public forum, and we ask that you carefully consider any content that you post on our Website.  By posting content, you agree to comply with all of our terms, conditions, and policies.

 

If you do not agree to these terms, please do not provide any content to our Website.

 

Third-Party Sites:

Our Website may include links to other internet sites owned or maintained by third parties ("Third Party Site").  We provide links to these Third-Party Sites as a convenience to you, and the existence of any links to any Third-Party Sites does not in any way imply our control, endorsement, or warranty of or assumption of liability for such Third-Party Sites.

 

Resale Products:

Resale (a.k.a. Retail) products sold on http://wiqo.us have established Minimum Advertised Prices (MAP) and limit where and how you may resell the products that you purchase from WIQO US, Inc..  You agree to strictly adhere to all MAP pricing, and unless otherwise authorized by WIQO US, Inc., you agree to only resell products on your own website and/or in your own retail facilities. 

 

Sales Representative Assignment Agreement

By using any part of our website (mobile or web versions) or by purchasing goods and/or services from WIQO US, Inc., you agree to allow a Sales Representative from our organization to be assigned to your account. You agree to allow Sales Representative to place orders on your behalf using your account information you provide to Sales Representative. You agree to allow Sales Representative access to your addresses, payment details, order and invoice information on your account with WIQO US, Inc.for the purposes of servicing your account. Order permission will be obtained from you by Sales Representative in writing via email or SMS messaging prior to the placement of any orders on your behalf. If you do not want to agree to these Terms and Conditions, please do not use our Website or purchase goods and/or services from us. 

Remedies for Breach:

We reserve the right to deny, terminate, or suspend your purchases from WIQO US, Inc. goods and/or services and access to our Website without notice if, in our sole discretion, for any reasons, including without limitation, you breach these terms and conditions.  In addition to denial of access, WIQO US, Inc. reserves its rights to bring legal action, including seeking an injunction, in the event you breach WIQO US, Inc.’s terms, conditions, or policies.

Disclaimer of Liability; Indemnification:

You agree to indemnify and hold harmless WIQO US, Inc. and their representatives, subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, advertisers, partners, and co-branders, from any claim or demand, including reasonable legal fees, that may be filed by any third party, arising out of your conduct or connection with this website or service, your provision of content, your violation of these Terms and Conditions, or any other violation by you of the rights of another person or party.

 

Except as otherwise expressly provided, this site, all contents, and all products and services are provided on an “AS IS” basis.  We disclaim all warranties of any kind, either express or implied, including without limitation, implied warranties, title, non-infringement, or otherwise.  We do not warrant or guarantee that your use of this Site will be error free or uninterrupted, or that this Site or its servers are free of viruses or other harmful elements.  We do not warrant or make any representations regarding the accuracy or reliability of information on this Site.  Your use of the Site is at your own risk.  Neither WIQO US, Inc., nor its affiliated or related entities or its vendors or service providers shall be liable to any person or entity for any indirect loss, damages (whether actual, consequential, punitive, special, or otherwise), injury, claim, or liability of any kind or character whatsoever based upon or resulting from your use or inability to use this Site, or any information or materials provided on the Site.  We are not liable for any defamatory, offensive, or illegal conduct of any user.  If you are dissatisfied with the Site or any materials on the Site, or with any of these terms and conditions, your sole and exclusive remedy is to discontinue using the Site.  You agree to indemnify, defend, and hold harmless WIQO US, Inc., its shareholders, officers, directors, employees, sales representatives, agents, distributors, vendors, and affiliates from and against any and all third party claims, demands, liabilities, costs or expenses, including reasonable attorney’s fees, resulting or arising out of your breach of this agreement.

 

No Substitute for Judgment:

WIQO US, Inc. does not endorse, approve, verify, support, or warrant the accuracy, dependability, validity, or reliability of user posted content, third-party content, or sites accessible on or through the Site, our educational materials or content, or any products or services sold on or through the Site.  All such content, material, information, or products are provided “AS IS” with no warranties express or implied, and is NO SUBSTITUTE for your knowledge, experience, education, due diligence, research, and professional judgment.  Although this Site is intended to be used by professionals, the Site and any health-related information, resources, or products are not intended and must not be taken as the rendering of medical, nursing, or professional health care advice or services, or the practice of medicine, nursing, or professional health care in any jurisdiction.  You should discuss the information provided and any products purchased with your medical director, a physician, pharmacist, nurse, or other licensed health care professional.  Some products require a medical director to purchase, and you warrant that the information you supply to WIQO US, Inc. for such waiver is true, correct, and accurate.  You should also check product information (including package inserts) regarding dosage, precautions, warnings, interactions, and contraindications before administering or using any device or product discussed on this Site.  You understand and agree that neither WIQO US, Inc., nor its suppliers or vendors are responsible for any claim, loss, or damage directly or indirectly resulting from your use of this Site or the information or resources contained on or accessible through this Site.

 

Intellectual Property (IP)/Content:

You acknowledge WIQO US, Inc., our affiliates, suppliers, and service providers own all of the Intellectual Property, including text, graphic, logos, images, video clips, trade and service marks, software, training material, training videos, curriculum and other materials on our Website and in our printed material.  You may not, without our express written permission, distribute, transmit, store, or use such IP in any manner.

 

Copyright Protection
All Content appearing on the Site, including the site design, graphics, logos, icons, photographs, images, and audio and video clips, as well as the selection, assembly and arrangement thereof, and all software are the property of WIQO US, Inc. and are protected by the U.S. and international copyright laws. All other copyrighted materials are the property of their respective owners. The Content on the Site may be used by you as an educational or information resource. Any other use, including downloading, uploading, copying, reproducing, modifying, distributing, transmitting, republishing, displaying, creating derivative works of, or performance of the Content is strictly prohibited. You may not provide links to images or text on our Site for commercial purposes without our express written consent. Upon request that you remove any link to the Site, you must immediately remove such link. If you wish to obtain permission to reprint or reproduce any materials appearing on our Site, or use a link to our Site for commercial purposes, you may contact us at

support@wiqo.us. We reserve the right, in our sole discretion, to condition or refuse to consent to the use of any or all of the Content at any time and in any manner. All rights not expressly granted herein are reserved.

 

Trademarks
Unless otherwise specified, “WIQO US, Inc.,” the WIQO US, Inc. logo, all product names, slogans and other logos and trademarks, or trade names (“Marks”) of WIQO US, Inc. The use of any of our Marks without our express written consent is strictly prohibited. Your access to this website should not be construed as granting, by implication or otherwise, any license or right to use any Marks appearing on the website without the prior written consent of WIQO US, Inc. or the third party that owns the Mark.

 

Reservation of Rights
WIQO US, Inc. reserves all of the site’s rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right with respect to this website, its content, and goods and services that may be provided. The use of these rights and property requires the prior written consent of WIQO US, Inc. By making services available to you, WIQO US, Inc.is not providing you with any implied or express licenses or rights, and you will have no rights to make any commercial use of this website or provided services without the prior written consent of WIQO US, Inc.

 

Governing Law:

This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any jurisdiction other than those of the Commonwealth of Massachusetts.  Any legal suit, action, or proceeding arising out of or based upon these terms, conditions, or policies may be instituted in the federal courts of the United States of America or the courts of the Commonwealth of Massachusetts, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding.  The parties irrevocably and unconditionally waive any objection to the laying of venue of any suit, action, or any proceeding in such courts and irrevocably waive and agree not to plead or claim in any such court that any such suit, action, or proceeding brought in any such court has been brought in an inconvenient forum.

 

Force Majeure:

WIQO US, Inc. will not be liable for any loss, damage, or penalty resulting from failure to perform or delay due to causes beyond the reasonable control of WIQO US, Inc. including, but not limited to, supplier delay, force majeure, act of God, labor unrest, flood, fire, explosion, earthquake, act of terrorism, or by excess demand for its products.  In any such event, the estimated delivery date will be deemed extended for a period equal to the delay. In no event will WIQO US, Inc. be liable for costs of procurement of substitute products.

 

Compliance with Laws:

Customer will comply with all laws and regulations applicable to the use of all products delivered hereunder.

 

Entire Agreement:

These Terms and Conditions, all of our Policies, and any documents referred to in them constitute the entire agreement between the parties.  If any policy, condition, or term is held to be unenforceable, such holding shall in not invalidate any other provision hereof, and the remaining terms and conditions shall remain in full force and effect.  You hereby acknowledge that it has not entered into the agreement in reliance upon any warranty or representation by any person or entity except for the warranties or representations specifically set forth herein.

 

Privacy Policy

WIQO US, Inc. respects your privacy and is providing this Privacy Policy to explain how we collect information from you, and how we use it. This policy does not apply to other entities that are not owned or controlled by WIQO US, Inc..

 

Collection of Data
Registration for an account on this site requires a valid email address and a unique username. Your username on our website, the email address you provide and any other information you enter may render you personally identifiable and may possibly be displayed on this website intentionally (depending on choices you make during the registration process) or unintentionally (subsequent to a successful act of intrusion by a third party).

 

By submitting forms on our website, you agree to receive recurring automated promotional and/or account related email and SMS marketing messages (i.e. cart reminders) at the submitted email address. You may unsubscribe at any time by contacting support@wiqo.us. For SMS, reply STOP to cancel. Message and data rates from your carrier may apply.

 

Non-Personal Information
As with many websites, wiqo.us may also automatically receive general information that is contained in server log files, such as your IP address, entry/exit page, date/time stamps and other information. Non-personal information is used solely to analyze trends and site administration.

 

Use of Information
Information you provide may be used to customize and improve your experience on this site. Efforts will be made to prevent your data from being made available to third parties unless: (a) otherwise provided by this Privacy Policy; (b) your consent is obtained, such as when you choose to opt-in or opt-out for the sharing of information; (c) a service provided on our site requires interaction with a third party, or is provided by a third party; (d) pursuant to legal action or law enforcement; (e) it is found that your use of this site violates our terms of service, or other usage guidelines, or if it is deemed reasonably necessary by WIQO US, Inc.to protect our legal rights and/or property.

 

Cookies
Like many websites, this website sets and uses cookies to enhance your user experience, for example: (a) to customize certain site content; (b) to remember your personal settings; (c) to notify you of certain promotions; If you do not have cookies enabled in your browser or you choose to reject our cookies, you can still use this site but will be unable to purchase products through the shopping cart. Personal information stored by our cookies will not be shared with any third party. Cookies may be used to track your past visits and the pages you view on this Website to allow third-party vendors to show WIQO US, Inc. ads to you on other websites. You may opt-out of a third party’s use of cookies by visiting such third-party’s opt-out page.

 

Editing or Deleting Your Account Information
After you have created an account you have the ability to edit or delete this information. If you choose to delete your user account, all personal information will be removed from this site. Please be aware that a history of any orders you may have placed will still exist in our system. Content or other data that you may have provided, that is not stored within your user account, such as our blog pages, may continue to remain on the site.

 

Minors
This site is not intended for use by persons who are under age 18, and we do not knowingly collect or store personal information from such persons.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices.  If we make any material changes we will provide notice on this website, and/or we may notify you by email (sent to the e-mail address specified in your account). We encourage you to periodically review this page for the latest information on our privacy practices.  If you continue to use the services after those changes are in effect, you agree to the revised policy.

 

Security
WIQO US, Inc. uses various industry-standard security measures to protect your personal information, such as credit card numbers. While this privacy policy describes the standards for maintenance of data, and while efforts will be made to meet the said standards, WIQO US, Inc. cannot guarantee compliance with these standards. There may be factors beyond our control that may result in disclosure of data. Consequently, we offer no warranties or representations as regards maintenance or non-disclosure of data.

 

SMS and MMS Terms of Service

What are your mobile terms?

When you provide us with your mobile phone number, you agree that WIQO US, Inc. may send you text messages (including SMS and MMS) to that phone number. You will receive a confirmation text message, and you may need to reply as instructed to complete registration. The frequency at which you'll receive our text messages may vary from month to month. Message and data rates apply. Reply STOP to cancel, HELP for help. You agree to receive a final text message confirming your opt-out. You may opt-out at any time by texting the word STOP. For help, send a text message with the keyword HELP  Texts may be sent through an automatic telephone dialing system. Consent is not required to purchase our goods or services. You agree to notify us of any changes to your mobile number and update your account us to reflect this change. Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues..

Will I be charged for the text messages I receive?

WIQO US, Inc. will never charge you for the text messages you receive however standard message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided through the number 888-487-4169, you can send an email to marketingteam@wiqo.us.

Privacy policy

WIQO US, Inc.is dedicated to protecting your privacy and work hard to ensure our website, and services are both safe and secure for our visitors, clients, and subscribers.

Protection of Information

Any information communicated to WIQO US, Inc.for text messaging and or storage will remain in the ownership of the user, which will be stored securely in accordance with our security policy and the law. WIQO US, Inc.will take the necessary steps to secure your personal information with safeguards appropriate to the sensitivity of the information. WIQO US, Inc.will, at no time, rent or redistribute this information without your consent, except where legally required to do so.

Subscribing and Unsubscribing

It is policy, that just as a user must opt in to a text marketing list, they have the right to opt out of a particular text marketing list as well. When a user opts out of a text marketing list, they will no longer receive any texts unless they, themselves, re-subscribe.

Limits On Our Abilities

Even though your privacy is of the utmost importance to us, due to standing legalities, we cannot promise that personal information will not be divulged to third parties in ways not explained by this privacy policy. Furthermore, we can (and you give us permission to) divulge any information about you to private entities, law enforcement or other government officials, as we, in our sole vigilance, believe needed to address and/or answer questions or resolve problems.

WIQO US, Inc.reserves the right to change this privacy policy at its discretion. Your continued use of this service after changes to this privacy policy have been posted is taken as acceptance of those changes. It is your responsibility to monitor the privacy policy to determine whether any changes have been made. This privacy policy is subject to and applicable to all privacy laws.

You acknowledge that accepting this privacy policy is a condition of your relationship with WIQO US, Inc.and its services and you agree to be bound by all of its terms and conditions.

 

PRX Derm Perfexion Provider Agreement

As a PRX Derm Perfexion Provider, you agree that purchasing permissions and access to support are subject to the following terms:

  1. PRX is approved for use by: a) Providers who are under medical supervision. b) Providers who have completed a training approved by WIQO US, Inc. via online or in-person training.
  2. Training materials and protocols are under strict copyright and may not be shared with any other parties with the exception of consent forms and marketing documents provided specifically for provider’s use.
  3. Use of PRX requires providers to ensure all patients receiving treatment to properly complete the consultation/consent forms prior to treatment and review forms as well as contraindications. Before and After pictures must be taken to document case.
  4. Follow only approved protocols and product use during treatment and with post/home care protocol.
  5. Adhere to Minimum Manufacturer Suggested Pricing (or higher) for advertised pricing. (Note: A single treatment cannot be priced lower than $250.) Any provider found to be selling below minimum price will have their certification and purchasing privileges revoked. The exception would be introductory offers which should clearly say INTRO OFFER.
  6. Upon completion of training video you must complete an online quiz.
  7. To maintain an "Active" PRX customer status with wiqo.us, a provider/practice must get a training Certification. By maintaining "Active" status, a provider/practice has access to PRX forum, clinical support, refresher & advanced training webinars, and customer portal containing clinical, practice development and marketing resources.
  8. Unexpected outcomes or adverse reactions must be reported to WIQO US, Inc.'s clinical team by submitting a CASE REPORT located inside the PRX provider portal. Before & After pictures in addition to basic case details will be required to receive a response.
  9. Use of Groupon to advertise this treatment is prohibited. Home care items (Moisturizing Face Cream for Dry Skin, Facial Smoothing Fluid, Smoothing Moisturizing Body Cream, Eye Contour & Facial Serum for Delicate Skin, Tone Beautifying Topical Serum) have Required Minimum Retail Prices specified in the product description on LoveBeautyPro.com. Providers must adhere to these Minimum Retail Prices. Any short term special pricing promotions offered by providers must clearly say INTRO or PROMO. Any provider found to be selling below minimum retail prices are subject to having their certification and purchasing privileges revoked.
  10. To maintain the high standards and PRX Derm Perfexion branding, all Provider/Practice digital or print marketing files & materials such as images, logos, website and social media assets must be obtained on the PRX Provider Portal located on the LoveBeautyPro.com website. Providers must not use un-official marketing assets from other sources or websites.
  11. Payment Authorization: Deposits and payments are non-refundable. Customer authorizes WIQO US, Inc. to charge the billing information provided. Customer accepts responsibility for this payment and understand the no-refund policy listed above. Due to the non-refundable policy, customer waives right to credit card chargebacks for this transaction and will be liable for any resulting legal and administrative fees.
  12. IMPORTANT: Customer must ensure they will be available for delivery upon placing order as PRX Derm Perfexion Skin Beautifying Liquid must be refrigerated upon delivery to customer. PRX must be placed in refrigerator upon arrival and kept in the refrigerator between uses. Product orders will be shipped expedited to your business. It is customer’s responsibility to monitor tracking, work with FEDEX in the event of any delays, accept delivery promptly and store product properly upon delivery to your business. Product left with FEDEX and not retrieved by customer is not eligible for replacement at WIQO US, Inc.'s expense. WIQO US, Inc. will not be responsible for proper storing of product after it leaves our facility.

 

By purchasing PRX Derm Perfexion products from WIQO US, Inc., I attest that I have read and am in full understanding and acknowledgement of this agreement, including the terms, rules, responsibilities and payment obligation(s) listed above. I understand that any violation of this agreement may result in termination of my account purchasing permissions and support resources including (but not limited to) the provider portal, clinical support, webinars, training videos, and marketing resources.

 

PRX Derm Perfexion Terms of Purchase and Shipping Policy

Packages subject to change without prior notice.

PRX DERM PERFEXION - IMPORTANT DELIVERY AND SHIPPING NOTICE:
When ordering, ensure you will be available for delivery and refrigerate vials right away. Upon shipment, your invoice with FedEx Tracking # will be emailed to you.

Shipment is sent SIGNATURE REQUIRED. Someone from your business must be there to sign for delivery. Need to change delivery to suit your schedule? Call FedEx (800) 463-3339 with your Tracking # to arrange delivery or pickup at a FedEx facility

We will not replace product when delayed due to FedEx, weather delays, missing packages, customer not being there to accept delivery, improper storage of vials, or other matters beyond our control. It is the customer’s responsibility to accept delivery promptly and store the product properly upon delivery to your business. In the event your shipment is delayed by the carrier, you are responsible for contacting the carrier with your tracking number to arrange for pickup or delivery. We are not responsible for the proper storing of the product after it leaves our facility.


PRX Derm Perfexion Skin Beautifying Liquid:

  • May arrive warm to very warm, and that is okay. Refrigerate upon receipt and between uses to maximize lifespan and effectiveness.
  • Will NOT arrive cold or on ice.
  • Has been tested to sustain varying temperatures and be out of the refrigerator for up to several days during shipment.
  • Acceptable for use unless it has turned brown. Reaching brown color means ingredients may have lost effectiveness, may no longer acceptable for use. Not brown? It is acceptable for use.
  • The key is to REFRIGERATE UPON ARRIVAL AND BETWEEN USES. NEVER FREEZE.
  • Keep out of direct sunlight for extended periods of time.

Our Contact Information

Get In Touch With Our Team

WiQo® US, Inc. distributes WiQo products to medical providers throughout the United States including PRX Derm Perfexion. To contact our team please give us a call or send us an email. If you are interested in becoming a provider, please fill out new provider form.

Phone: 877-920-2281

Email: support@wiqo.us

Address: WiQo® US, Inc.

76 Treble Rd, Bldg 3, Suite 3A Billerica, Massachusetts 01862